Shipping
Domestic Shipping Policy
We are happy to announce that orders shipping within the contiguous US receive Free Shipping!
For orders outside of the continental US, shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation and tracking number by email once your order has shipped.
Shipment P.O. Boxes
We do not ship to P.O. boxes. We can only ship to a valid street address.
Customs, Duties, & Taxes
SEREN COSMET LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
SEREN COSMET LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team at 85302-4524 to file a claim. Please save all packaging material and damaged goods before filing a claim.